If the message is weak, the user is discouraged from continuing the conversation. It is the first interaction between the user and a chatbot. Greeting messages should not be disregarded as unnecessary. How to build a chatbot Greeting messageįirst step in building a chatbot, should be creating a personal Greeting message – a message your users will be greeted with once they enter the conversation. On the left side of the screen is a drop-down menu with all your FB pages, that are linked with Botsurfer and a menu with all the functions you will need for building your chatbot. In the upper right corner will be displayed your recent notifications and a Draft/Live mode switch, allowing you to alter between testing and live mode simply. Number of unique people/conversations all-timeĪll the information you can see on the Dashboard is displayed in real-time, meaning that you will always have the most relevant information about your chatbot and conversations. Bot link, a direct link to your chatbot Here you can see the necessary information about your chatbot such as: Get to know the Botsurfer Dashboardīefore building a chatbot, get to know your Dashboard. All you have to do is give Botsurfer an access to your Facebook page. To successfully link a page with Botsurfer, you have to go to Facebook Settings > Business integrations > Botsurfer > View and edit. Once your registration is complete, you will be able to access your Dashboard and link it with your Facebook page. Sign up for Botsurferīefore you can connect your FB page with Botsurfer, you have to create an account. All you need to know about the FB page settings, such as response times, and instant replies you can find in our Messenger guide. Setting up a Facebook page, unless you already have one, is the first step of building a chatbot. We prepared a complete guide, which will teach you how to build a chatbot, so you have a clear overview of the process.
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